Testing, Testing, Oh why bother with testing

I start working on a trip well before the attendees know who is going on the trip. In that time I do a lot of pre-work which is always sent to my contact to review, revise, approve, test, etc. Here's what I don't understand....Why don't people communicate amongst themselves?? I mean if person A had a problem that I solved for them and person B (person A's boss) has the same problem why doesn't person A say "oh yeah that happened to me, this is what you do" OR "Call Jenn, she helped me with the samething". Another thing, why did I send out everything for people to look at and test and they didn't before telling their attendees? Then they don't even bother coming to me for help once they experience these problems, yet they complain to other people?? I don't get it. I can't fix something I don't know is a problem.

Maybe the bigger question is...why do I care so much (about clients, attendees, solving problems, etc.)? I mean this is just a job and they obviously don't care or they would have tested and looked at everything.

Well since your the organizer.....

So I had a great week on the Carnival Cruise to Cabo. It was 2 days at sea and one day in Cabo. Pretty boring unless you like to gamble...which I did a lot of but not exactly what I find fun. Thank goodness Joe was there to keep me entertained.

There was one attendee who that I was a miracle worker and could grow money on trees. Since I was the "organizer" of the trip, he felt I should be able to get him everything he wanted for free. So it became almost a game for Joe and I to dodge him at all costs. He wanted me to get him free excursions, free drinks, trade in his Welcome gift from my client for something "better" Isnt there always someone like that in a group????